Customer Support & Ops

Extract structured issues from emails and attachments

Turn customer emails, complaints, and order confirmations into structured ticket data. Feed it into your helpdesk automatically.

3M+

Emails parsed

< 2 sec

Ticket creation time

90%

Manual entry reduced

parseme.co — support_email extraction

Customer Support Email

From: Lisa Park <lisa@example.com>

To: support@acmewidgets.com

Subject: Re: Order #ORD-88421 — WRONG ITEM RECEIVED

MESSAGE BODY

Hi, I received my order today but the wrong item was

shipped. I ordered the Blue Widget XL but received a

Red Widget M instead. I need the correct item by

Friday — this is for a client presentation. Please send

a replacement ASAP. — Lisa

Extracted Data

customer_name:Lisa Park
customer_email:lisa@example.com
order_number:ORD-88421
issue_type:Wrong item received
priority:Urgent
ordered_item:Blue Widget XL
received_item:Red Widget M
requested_action:Replacement shipment
deadline:Friday

Support agents waste time copying data from emails into tickets. ParseMe auto-fills everything.

Try free — 20 pages/month

What you can do with this

Auto-create tickets from customer emails

Parse order confirmations for tracking

Extract complaint details for analytics

Route emails based on extracted priority and type

Build support dashboards from email data

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