Customer Support & Ops
🛒 Order Confirmations

Extract order details from confirmation emails and PDF receipts

ParseMe parses forwarded order confirmations — pulling order number, items, totals, shipping address, and estimated delivery into your system automatically.

Support teams re-key order data into their helpdesk for 30% of inbound tickets

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parseme.co — order_confirmation extraction

Order Confirmation Email

ORDER CONFIRMATION — ACME WIDGETS

Order #: ORD-88421

Date Placed: April 22, 2026

Shipping Method: Standard (3–5 business days)

ITEMS ORDERED

1x Blue Widget XL $49.99

1x Widget Stand — Chrome $12.99

Subtotal: $62.98 Shipping: $5.99

ORDER TOTAL: $68.97

SHIPPING INFORMATION

Lisa Park

312 Oak St, Apt 4B, Chicago, IL 60601

Est. Delivery: April 27–29, 2026

Tracking: Will be emailed when shipped

Extracted Data

order_number:ORD-88421
order_date:2026-04-22
customer_name:Lisa Park
items:[{"name":"Blue Widget XL","qty":1,"price":49.99},{"name":"Wi…]
subtotal:62.98
shipping:5.99
total:68.97
shipping_address:312 Oak St, Chicago, IL 60601
estimated_delivery_start:2026-04-27
estimated_delivery_end:2026-04-29

All extracted fields

Every field ParseMe can pull from order confirmations.

FieldTypeDescription
order_numberstringOrder ID or confirmation number
order_datedateOrder placement date
customer_namestringCustomer name
itemsarrayItems ordered with name, quantity, price
subtotalnumberOrder subtotal
shippingnumberShipping cost
totalnumberOrder total
shipping_addressstringDelivery address
estimated_delivery_startdateEarliest expected delivery
estimated_delivery_enddateLatest expected delivery

What you can do with this

Pre-populate helpdesk tickets with full order context before the agent responds

Track all open orders and flag those approaching or past estimated delivery

Build order analytics from confirmation emails across all channels

Auto-import order data into your OMS when confirmations arrive

Parse your first order confirmations free

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Parse order confirmations